Returns & Exchanges
At Waxit Car Care, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for unused and unopened products in their original packaging.
Contact Support
Email our customer service team with your order number and the reason for your return to receive a Return Authorization number.
Package Your Items
Securely pack the unused products in their original shipping box or similar protective packaging to ensure they arrive safely at our warehouse.
Ship the Return
Affix the provided return label or address the package to our returns department and drop it off at your nearest authorized shipping location.
Receive Refund
Once our technicians inspect the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing